Frequently Asked Questions
Everything you need to know about your order and our service-inspired apparel.
What is the inspiration behind Service Works designs?
Our collections are born out of a love for traditional workwear and the hospitality industry. We specialize in functional, durable clothing that transitions seamlessly from the kitchen or workshop to the street.
How do I know which size to order?
Most of our garments, especially our chef pants, feature a relaxed, unisex fit. We provide a detailed size guide on each product page with specific measurements for waist, inseam, and leg opening to help you find the perfect fit.
How long does shipping take?
Domestic orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while international delivery times vary depending on the destination and local customs processing.
What is your return policy?
We offer a 14-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a shipping label.
Are your products sustainably made?
We are committed to quality and longevity. We source organic cotton for many of our core products and work with manufacturing partners who prioritize ethical labor practices and durable construction to reduce fashion waste.
Do you offer wholesale opportunities?
Yes, we love partnering with restaurants, coffee shops, and independent retailers. Please contact our sales team via the 'Wholesale' link in the footer for more information on bulk pricing and custom branding.